Play With Your Head, Not Over It
ok plus Responsible Gaming
Gaming on ok plus is meant to be fun — a form of entertainment, not a way to earn income or escape problems. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their gaming experience healthy and in control.
Our Commitment
Gaming That Stays Fun — Our Pledge to Filipino Players
ok plus believes every player deserves a safe, enjoyable experience. Here is what we do — and what you can do — to keep it that way.
Age Verification
ok plus strictly enforces the minimum age requirement of 21 years old for all players in the Philippines, in line with PAGCOR regulations. Every new account goes through an identity verification process before any real-money activity is permitted. We do not allow minors to register, play, or access any gaming content on our platform. If we suspect an account belongs to someone under 21, it will be suspended immediately pending review. Protecting young people from gambling harm is a non-negotiable part of how we operate.
Player-Set Limits
Every registered player on ok plus can set personal deposit limits, session time reminders, and wagering caps directly from their account settings. These tools are designed to help you stay within a budget that is comfortable for you, without any pressure to spend more. Limits take effect immediately when you lower them, and any request to raise a limit includes a mandatory cooling-off period. We encourage all Filipino players to review and set their limits when they first register. Taking control of your spending from day one is the smartest move you can make.
Self-Exclusion
If you feel that gaming is becoming a problem, ok plus offers a self-exclusion option that lets you temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them without delay. You can request self-exclusion for periods ranging from 30 days to a permanent ban, depending on what you need. Our support team is available around the clock to help you activate this option quickly and without judgment.
Activity Tracking
Your account dashboard on ok plus gives you a clear view of your gaming history, including total time spent, deposits made, and net results over any period you choose. Transparency about your own activity is one of the most effective tools for responsible gaming. Reviewing your history regularly helps you spot patterns before they become problems. We recommend checking your activity summary at least once a week, especially if you play frequently. Knowing your numbers keeps you in the driver's seat.
Reality Checks
ok plus can send you periodic in-session reminders that show how long you have been playing and how much you have wagered during that session. These reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue. You can customise the frequency of these reminders in your account settings to suit your preferences. Many players find that a simple reminder is enough to help them make more mindful decisions. Staying aware of time and money spent is a habit that makes gaming more enjoyable in the long run.
Support & Referrals
If you or someone you know is struggling with problem gambling, our support team can connect you with professional help and local resources available in the Philippines. We work alongside recognised organisations that provide counselling and assistance to individuals affected by gambling-related harm. Reaching out is a sign of strength, not weakness, and we will always treat your situation with full confidentiality and respect. You can contact our support team at any time via the email address listed in the footer of this page. Help is always closer than you think.
Know the Warning Signs
When Gaming Stops Being Fun
Problem gambling can affect anyone. Recognising the early signs is the first step toward getting back in control.
- Spending more money than you planned or can afford
- Chasing losses by placing bigger or more frequent bets
- Feeling anxious, irritable, or restless when not playing
- Neglecting work, family, or personal responsibilities
- Borrowing money or selling belongings to fund gaming
- Hiding your gaming activity from friends or family
- Using gaming as a way to escape stress or emotional pain
- Feeling unable to stop even when you want to
If any of these signs feel familiar, please reach out to our support team or contact a professional counselling service in the Philippines. You do not have to face this alone, and taking action early makes a real difference. ok plus is committed to supporting every player who needs help, without judgment and without delay.
Quick Answers
Responsible Gaming FAQs
Common questions from Filipino players about staying safe and in control on ok plus.
You can set a daily, weekly, or monthly deposit limit directly from your account settings once you are logged in. Navigate to the Responsible Gaming section of your profile and enter the maximum amount in Philippine pesos that you want to allow yourself to deposit within your chosen period. The limit takes effect immediately, and any reduction you make is applied right away. If you want to increase a limit, a mandatory waiting period applies to give you time to reconsider. If you need help finding the setting, our support team is available 24/7 to guide you through the process.
Yes. ok plus offers a temporary cooling-off or time-out feature that lets you pause your account for a set period — from 24 hours up to several weeks — without permanently closing it. During this time, you will not be able to log in or place any bets, but your account and balance will remain intact. This option is ideal if you feel you need a short break to reset without committing to full self-exclusion. You can request a time-out by contacting our support team, and it will be activated promptly. If you decide you need a longer break, self-exclusion is also available.
If you are concerned about a family member's gaming behaviour, the most important thing you can do is open a calm, non-judgmental conversation with them about what you have noticed. Encourage them to speak with a professional counsellor who specialises in gambling-related issues — there are organisations in the Philippines that offer free or low-cost support. You can also contact ok plus support on their behalf to ask about account restrictions or self-exclusion options, though we will need the account holder's consent for most actions. Taking care of your own wellbeing during this time is equally important. Support is available for families as well as for the individuals directly affected.
ok plus is designed exclusively for adults aged 21 and above in the Philippines, and we take our duty of care seriously. Our platform includes a full suite of responsible gaming tools — deposit limits, session reminders, self-exclusion, and activity tracking — to help every player stay in control. All transactions are processed securely in Philippine pesos, and your personal data is protected in line with Philippine data privacy law. We encourage all players to treat gaming as entertainment with a set budget, not as a source of income. As long as you play within your means and use the tools available, gaming on ok plus can be a safe and enjoyable experience.
Need Help or Ready to Play?
Your Wellbeing Comes First — Always
Whether you want to set limits, take a break, or simply explore what ok plus has to offer, we are here for you. Play smart, play safe, and enjoy the game on your own terms.